CAN is a Common Account Number, which serves as a single reference for all participating Mutual Fund investments with MFUI.
What is eCAN?eCAN is a facility offered by MFU where investor(s) can submit all the data required for opening a CAN electronically and get a CAN created instantly.
What is the difference between an eCAN and regular CAN?An eCAN is generated immediately upon submission of the data online either at MFU website or through an Intermediary associated with MFU. Whereas a Regular CAN is created upon investor submitting a duly signed physical CAN Registration Form (CRF) along with documentary proof(s) to an Intermediary associated with MFU or at an MFU Point of Service (POS).
How do I create an eCAN?You can Click Here or visit the portal of any Intermediary associated with MFU and offering the eCAN facility. The process of eCAN creation facility offered by different Intermediaries associated with MFU may differ from each other.
Who can create an eCAN?Currently eCAN facility is offered only to INDIVIDUAL INVESTOR(S) who are KYC compliant.
CAN I register a PayEezz along with eCAN registration?Currently, PayEezz registration is not enabled along with eCAN registration.
Investor(s), upon successful approval of the eCAN, submit a duly filled and signed “PayEezz Registration Form” along with a cancelled cheque/copy of a cheque as a Non-Commercial Transaction (NCT) request to an Intermediary associated with MFU or at an MFU Point of Service (POS).
What are the document proof(s) required to be submitted for eCAN and how do we submit the same?Investors are required to provide the necessary SELF ATTESTED documentary proof(s) as detailed in the eCAN Terms and Conditions. For eCANs, you will be provided links to upload the SELF ATTESTED document proof(s).
Can I CLONE the CAN data for creating a different eCAN?Yes. Please go through the eCAN Instructions to know the procedure for CLONING CAN data.
Can I save the data partially and retrieve it later for completion and submission?Yes. Please go through the eCAN Instructions to know the procedure for saving the data partially and retrieving the same later.
How can I track the status of my eCAN Registration?Please go through the eCAN Instructions to know how to check the status of your eCAN Registration. An email is also sent to the investor upon successful registration
Can I transact immediately after I receive the eCAN?Yes. The CAN allotted to you is only PROVISIONAL. The same will be approved after necessary verification by the MFU team. You will be able to register the purchase transaction along with provisional eCAN after uploading necessary proof documents. Upon CAN approval by MFU, a transaction approval link will be triggered to investor. Refer the eCAN Instructions on how to submit a Purchase transaction along with the eCAN.
How long will it take for the eCAN to be approved by MFU?Subject to all the required information along with necessary documentary proofs for approving the eCAN being available and in good order, if the eCAN is:
The following are some of the reasons that may delay the activation of eCAN by MFU:
No. Currently eCAN with Transaction facility is available for NEW Folio only. If you are transacting in multiple schemes of the same AMC In that order using this facility, AMC may create multiple folios as per transaction.
For transacting in an existing folio, you need to wait till the eCAN is approved and the folio is mapped to the CAN, which normally takes less than 48 hours.
Can I register Guardian Bank account in Minor CAN?Yes, you can register Guardian (Parent / Legal) Bank account as the only account OR in addition to the bank account of Minor or Joint Account of the Minor with the Guardian (Parent or legal) in Minor CAN.
Please refer below table for better understanding:
Accepted Bank accounts during registration:
Accepted Bank accounts during registration:
If Guardian name in Bank proof do not match with CAN Guardian:
Proof ie Minor Birth Certificate is mandatory to verify relation with minor applicant. In case of name mismatch eCAN will be ON HOLD.
If Guardian name in Bank proof do not match with CAN Guardian:
Proof ie Minor Birth Certificate is mandatory to verify relation with minor applicant. In case of name mismatch NCT will be Rejected.
This is to inform that MFU call center's service is unavailable due to telecom service provider issue. Regret for the Inconvenience. * * *With a view to improve performance and enhance the high availability of MFU System, it has been decided that transactions older than the previous Financial Year i.e., transaction data prior to 1st April 2022 will be archived on 18th April 2023. * * * “If you have any dispute against a listed company and or its Registrar and Share Transfer Agent (RTA) on delay or default in processing your request, as per SEBI circular dated 30.05.2022, you can file for arbitration with Stock Exchange.” For more details, please see the web links of the stock exchanges: BSE - http://tiny.cc/m1l2vz NSE – http://tiny.cc/s1l2vz * * * Please ensure to validate your Nomination Details registered under CAN. Click here to complete the validation if not already done. * * * Please ensure to verify your Contact Details registered under CAN. Click here to complete the verification if not already done. * * * Check out the Videos about MFU and the features offered. * * * Explore the new and improved Schedule Transactions feature using which you can register a Scheduled Purchase Plan (SPP), Scheduled Redemption Plan (SRP) and Scheduled Switch Plan (SSP) * * * Download the MFU Mobile App available for Android and IoS * * * Use the Connect menu on the top menu bar to lodge a Complaint / Query / Feedback. * * * MPIN / Touch ID based authentication is now enabled on the goMF app. Please update the App to start using this feature.
All existing investors (both Individuals and Entities) are required to fill-up the applicable FATCA-CRS Declaration and Additional KYC Information and UBO Declaration Form and submit to a MFU Point of Service (POS) for update. Click Here